Privacy policy

Data controller

LYLOX Converting Intelligence, S.L., NIF B93799500. You can write to us at hello@lylox.ai or at Calle Vallehermoso, 75, 4.º derecha, 28015 Madrid, España.

What data we process and why

• Enquiries and demos. If you write to us or submit the demo request form, we process your name, company, work email address and, if provided, your country and what you would like to see in the demo, along with the language and the page from which you submit the form, to respond, arrange a demo or follow up on your request. Each form submission is stored in the website database and sent to us by email. We rely on our legitimate interest in handling enquiries and managing relationships with professional contacts (Art. 6.1.f of the GDPR). If you request steps prior to entering into a contract to which you would be a party, Art. 6.1.b applies. Providing your data is voluntary. We need a way to contact you in order to respond.
• Operation and security. The hosting provider may process technical data, such as your IP address, access date and time or browser information, to serve the website, resolve issues and prevent abuse. The basis is our legitimate interest in keeping the site operational and secure (Art. 6.1.f).
• Visitor statistics. If Lovable analytics is enabled, it measures traffic by page, source and device type, among other general data. We use these statistics based on our legitimate interest in understanding and improving website usage (Art. 6.1.f). You can consult the Lovable Analytics documentation.

How long we keep data

We retain contact data while handling your request and during any follow-up arising from it. After that, only for as long as necessary to meet legal obligations or address potential claims. Technical logs are retained for as long as necessary for the operation and security of the site.

Who can access the data

Hosting and email providers may access the data to the extent necessary to provide their services, as may authorities where there is a legal obligation. If a provider processes data outside the European Economic Area, the transfer is covered by an adequacy decision or applicable safeguards, such as the European Commission’s standard contractual clauses. You can request information about the applicable safeguards and a copy at hello@lylox.ai.

Your rights

You can request access to, rectification or erasure of your data, restrict or object to processing and request portability where applicable. Write to us at hello@lylox.ai stating the right you wish to exercise. You can also lodge a complaint with the Spanish Data Protection Agency.